Doing Business with ISI
We want to make it easy to do business with Intellisense Systems, Inc. (ISI) while also helping you to navigate the regulations involved in the aerospace and defense technology sector.
Supplier Term and Conditions
Supplier Quality Survey
The Supplier Quality Survey is utilized as part of the supplier qualification process. Thoroughly complete the form and submit with attachments as necessary to ISI_QA@intellisenseinc.com. Information documented on the completed Supplier Quality Survey is subject to verification during ISI on‐site surveys and audits.
Defend Trade Secrets Act Notice
An individual may not be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that (a) is made (i) in confidence to a federal, state, or local government official, either directly or indirectly, or to an attorney; and (ii) solely for the purpose of reporting or investigating a suspected violation of law; or (b) is made in a complaint or other document that is filed under seal in a lawsuit or other proceeding.
Critical Supplier Performance Measurements
ISI has a supplier performance measurement and reporting program wherein ISI provides supplier performance results on a quarterly basis to Level I (critical) suppliers. Critical suppliers are those who:
- Fabricate parts and assemblies to ISI drawings and specifications
- Provide parts or materials for which they are the only or one of a few sources due to technology, IP, patents, etc.
- Provide parts or materials that have long lead‐times.
- Engage in a significant amount of business with ISI in terms of dollars.
- Engage in a significant amount of business with ISI in terms of part numbers.
ISI utilizes Quality Collaboration by Design (QCBD™), a quality software application through which supplier corrective actions are generated. The QCBD corrective action is forwarded to suppliers in a scanned format, and therefore cannot be revised by the supplier. It is acceptable that the supplier respond in their format provided the response addresses the key areas in the ISI corrective action: root cause, corrective action, effectivity, verification of effectiveness, etc. The response may be submitted via e‐mail to ISI_QA@intellisenseinc.com.
In the event the Corrective Action Request (CAR) is not responded to by the due date, and a request for extension (see below) has not been received, a letter may be sent to the supplier requesting an immediate response. If an acceptable response is not obtained within the requested period, a second notice is sent to a senior management representative of the supplier. Continued failure to respond may result in further disciplinary actions up to and including probationary or disapproved status.
Requests for extension should be requested via e‐mail to ISI_QA@intellisenseinc.com.
How to Contact Us
ISI Quality Assurance can be contacted as follows: